As a Manager of a Chain of Auto Parts Stores

question 40

Multiple Choice

As a manager of a chain of auto parts stores, you have noticed a high turnover rate for newly hired employees. It seems that new employees quit, often within their first six months, because they say they feel disconnected from their coworkers and the rest of the organization. Which of the following actions would most likely help you reduce employee turnover?

• A)Make introverted employees attend a workshop to become more outgoing.
• B)Implement a plan for improving organizational socialization.
• C)Recruit and hire introverted personalities who won't mind feeling less connected.
• D)Ask resigning employees to name the specific people they didn't connect with.
• E)Warn job applicants that the organization has a reputation for being unfriendly.

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Definitions:

School Achievement

The academic performance and outcomes of individuals or groups in educational settings, often measured by grades, test scores, and graduation rates.

Uniquely Human

Characteristics, traits, or behaviors that are believed to be distinct to humans, differentiating them from other species.

Functional Fixedness

A mental bias causing people to see an item solely in terms of its conventional use, which obstructs creative thinking and the ability to solve problems.

Mental Set

A cognitive framework or mindset that establishes a particular approach to solving problems or viewing situations, often limiting the ability to see alternative solutions.