Low Efficiency/high Effectiveness Situations Arise When Managers Choose the

question 81

Multiple Choice

Low efficiency/high effectiveness situations arise when managers choose the

• A)wrong goals to pursue and make poor use of resources to achieve these goals.
• B)right goals to pursue but do a poor job of using resources to achieve these goals.
• C)right goals to pursue and make good use of resources to achieve these goals.
• D)wrong goals to pursue and make good use of resources to achieve these goals.

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Definitions:

Effectiveness

The degree to which something achieves its intended outcome or works well in a given context.

Customer Complaint

A formal expression of dissatisfaction made by a customer regarding a product or service.

Opportunity

A set of circumstances that makes it possible to do something or for something to happen.

External Customers

Individuals or entities that purchase goods or services from a business but are not part of the organization.