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A 'summary offence' is:
Response Time
The amount of time it takes for a system to respond to a request or for a company to address a customer inquiry or complaint.
Facilities
Physical locations and infrastructures where business operations are conducted, such as factories, warehouses, and offices.
Commoditized Products
Goods that are interchangeable with others of the same type because there is little differentiation in quality or features among producers.
One-Stop Shop
A business or service that offers a wide array of products or services, allowing customers to fulfill all their needs in one place.
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