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The Commonly Used Quality Tools in the Six Sigma Toolbox

question 33

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The commonly used quality tools in the Six Sigma toolbox are referred to by the Japanese as the:


Definitions:

Behaviors

Observable actions or responses of individuals or groups in response to external or internal stimuli, often studied in psychology to understand and predict human actions.

Volunteers

Individuals who offer themselves for a service or undertaking willingly and without pay.

Association

A connection or relationship between two or more concepts, objects, or variables, where one may influence or be linked to another.

Situationist Argument

A perspective in social psychology that suggests human behavior is largely influenced by situational factors and the immediate environment rather than by personal traits or motivations.

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