Examlex
The hierarchy of customer behavior is
Imitate
To copy or mimic the actions, appearance, or speech of someone else, typically as a means of learning or showing affiliation.
Latent Learning
Learning that occurs without immediate reinforcement but is demonstrated later when a suitable motivation is present.
Cognitive Processes
The mental activities involved in acquiring, storing, and manipulating information, including perception, memory, and problem-solving.
Vicarious Reinforcement
Learning through observing the consequences of another person's behavior being rewarded or punished.
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