Airlines Use Operational Excellence Strategy to Tailor Products to Customers

question 81

True/False

Airlines use operational excellence strategy to tailor products to customers.

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Definitions:

Social Unrest

Public expressions of dissatisfaction, often involving protests or demonstrations, due to perceived injustices or government actions within a society.

Relative Deprivation

The perception of being worse off relative to some standard or compared to others, which can lead to feelings of injustice or dissatisfaction.

Egoistic

Pertaining to self-interest or selfishness, often characterized by actions prioritizing one's own benefits over others'.

Egoistically Deprived

Feeling of lacking personal benefits or self-interests, potentially leading to negative emotional states.