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When You Try to Find Out How Customers Vary in Their

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When you try to find out how customers vary in their preferences, needs, and resources you are in the "Targeting" phase of STP.


Definitions:

Quantity Demanded

The total amount of a good that consumers are willing to purchase at a given price level in a market.

Demand Curve

A graphical representation depicting the relationship between the price of a good and the quantity demanded by consumers, usually showing an inverse correlation.

Income Change

A variation in the amount of earnings received by a household or individual, which could arise from sources such as wages, investments, or benefits.

Price Change

Refers to the variance in the cost of goods or services over time, which can be an increase or a decrease.

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