Which of the Following Is True Regarding the Six-Sigma Approach

question 46

Multiple Choice

Which of the following is true regarding the six-sigma approach to quality improvement?

• A)It does not address problems involving cost reduction and efficiency.
• B)It integrates many traditional quality improvement tools and techniques that have been tested and validated over the years, with a bottom-line and strategic orientation.
• C)It become less effective in addressing problems related to quality and efficiency if the six sigma tools are combined with lean tools from the Toyota production system.
• D)It focuses entirely on the training and education of managers and not the front-line employees and the technical staff in the organization.

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Definitions:

Miscommunication

A failure to communicate effectively, where the intended message is not accurately conveyed or interpreted.

Cultural Heritage

The legacy of physical artifacts and intangible attributes of a group or society that are inherited from past generations, preserved in the present and bestowed for the benefit of future generations.

Collective Unconscious

A concept in psychology, proposed by Carl Jung, referring to the part of the unconscious mind that is derived from ancestral memory and experience and is common to all humankind.

Demographic Characteristics

Quantifiable aspects of a population such as age, sex, income level, and education, often used in research to segment groups.