Which One of the Following Crosby's Basic Elements of Improvement

question 17

Multiple Choice

Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously?

• A)Determination
• B)Variation
• C)Implementation
• D)Suboptimization

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Definitions:

Total Disclosure

The act of fully revealing all relevant information or facts to stakeholders, often in the context of transparency and honesty in business or personal relationships.

Effective Listening

The act of fully hearing, understanding, and responding to messages communicated by others.

Active Listening

The act of fully engaging, comprehending, replying, and retaining what is communicated during a conversation.

Understood

Recognized or perceived clearly by mind.