With Regard to Quality Management System,define Recall Rate

question 6

Essay

With regard to Quality Management System,define recall rate.Explain with an example how the technician recall rate has improved at Sears' because of the quality management system.

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Definitions:

Vehicle

A means of transportation, typically used to refer to cars, trucks, motorcycles, and other road vehicles.

Comprehensive Component Monitor

A system in vehicular onboard diagnostics that checks the operational status of various components and subsystems to ensure they are working correctly and meet emissions standards.

Diagnostic Test

A systematic examination to determine the cause of a malfunction or disease in vehicles, computers, or biological entities.

ECM

Electronic Control Module, a term often used in automotive engineering referring to a computer that controls one or more electrical systems or subsystems in a vehicle.