The _____ Dimension of the Quality,as Suggested by David A to the Amount

question 16

Multiple Choice

The _____ dimension of the quality,as suggested by David A.Garvin,refers to the amount of use one gets from a product before it physically deteriorates or until replacement is preferable.

• A)assurance
• B)reliability
• C)durability
• D)serviceability

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Definitions:

Mesa

A flat-topped hill with steep sides, commonly found in arid and semi-arid regions, formed by erosion.

Butte

A steep-sided, isolated hill or mountain with a flat top, usually formed through the erosion of sedimentary rocks.

Erosion

The process by which natural forces remove soils, rocks, or dissolved material from one location and transport it to another.

Igneous Rock

Rock formed through the cooling and solidification of magma or lava, with diverse types such as basalt and granite.