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The Kano Model of Customer Requirements Uses the Term "Satisfiers

question 49

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The Kano Model of customer requirements uses the term "satisfiers" to refer to:


Definitions:

Direct Supervision

A management style where a supervisor is directly involved in the oversight and direction of employees' work on a day-to-day basis.

Coordinating

The process of organizing and aligning the activities, efforts, and resources of a group or team to achieve a common goal.

Complex

In psychology, a complex is a core pattern of emotions, memories, perceptions, and wishes organized around a common theme, affecting an individual's attitude and behavior.

Work Activities

Tasks, duties, or responsibilities that are carried out by individuals or teams as part of their professional roles.

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