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What are the three components of a good theory?
Order-Takers
Sales personnel who primarily take orders from customers rather than actively seek new sales or upsell, often found in retail or straightforward purchasing environments.
Order-Getters
Salespeople who actively seek out customers and work to persuade them to make purchases, often involved in complex sales processes.
Marketing
The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
Selling
The process of persuading or influencing a buyer to purchase a product or service, involving techniques to communicate the value and benefits to the customer.
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