Operators at the Final Stage of the Syringe Assembly Process

question 16

Multiple Choice

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

• A)1.01.
• B)0.97.
• C)1.03.
• D)0.99.

Understand the concept and purpose of Management by Objectives (MBO) and its impact on productivity.

Identify and describe the four dimensions of job crafting behaviours, with examples.

Recognize the importance of top management's full commitment to the successful implementation of MBO.

Recognize the role of goal setting in MBO and its relation to employee motivation and productivity.

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Definitions:

Common Fixed Costs

Costs that do not change with the level of production or sales and are shared across different products or departments within a company.

Decision Making

The process of choosing among alternative courses of action or solutions to a problem in order to achieve a desired outcome.

Outside Supplier

An outside supplier is an external entity that provides goods or services to a company, typically not affiliated with the company’s internal supply chain.

Fixed Manufacturing Overhead

Costs related to the production process that do not change with the volume of production, such as salaries of manufacturing supervisors and rent for the factory.