An Effective Problem-Solving Process That Can Easily Be Adapted to Quality

question 51

Multiple Choice

An effective problem-solving process that can easily be adapted to quality improvement stems from _____ concepts pioneered by Alex Osborn.

• A)creative-problem solving
• B)cause-and-effect
• C)hypothesis testing
• D)analysis of variance

---

Definitions:

Inner Ear

The core section of the ear, which includes the cochlea, vestibule, and semicircular canals, plays a crucial role in both hearing and maintaining balance.

Stapedectomy

A surgical procedure to remove part or all of the stapes bone in the middle ear, usually to treat hearing loss caused by otosclerosis.

Stapes

The smallest bone in the human body, located in the middle ear, playing a key role in the transmission of sound vibrations.

Prosthesis

An artificial device used to replace a missing body part, such as a limb, tooth, eye, or heart valve.