Which of the Following Statements Is True of the Development

question 17

Multiple Choice

Which of the following statements is true of the development of the Baldrige Criteria?

• A)The initial set of criteria in 1988 had 20 items with 30 areas to address.
• B)The set of criteria in 1997 had 62 items and 278 areas to address.
• C)The word "quality" was judiciously included in the mid-1990s.
• D)In 1999, the criteria were reworded in a question format.

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Definitions:

Empowering

Empowering involves giving individuals or groups the authority, confidence, and resources needed to make decisions, take action, and control their own work or lives.

Defining Characteristic

A quality or feature that distinctively identifies an individual, group, or thing.

Liden's Servant Leadership

A leadership approach focusing on serving others, prioritizing the growth, well-being, and development of followers above other goals.

Empowering

To give someone the authority or power to do something, or to make someone stronger and more confident, especially in controlling their life and claiming their rights.