In 1994,Branch-Smith Printing Division Developed a Quality Plan and Began

question 33

Multiple Choice

In 1994,Branch-Smith Printing Division developed a quality plan and began an internal Baldrige assessment process.The most significant opportunity for improvement they recognized was to improve in the _____ area.

• A)employee involvement
• B)knowledge
• C)process management
• D)customer focus

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Definitions:

Atom

The fundamental unit of a chemical element, made up of a core of protons and neutrons, with electrons circling this core.

Elements

Pure substances consisting of only one type of atom, distinguished by their atomic number.

Simplest Form

The reduction of a fraction, equation, or expression to its most basic form, eliminating all complexities.

Compounds

Substances formed by the chemical combination of two or more elements in definite proportions.