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What Simple Fact Could Help Explain the Rapid Growth,holistic Use,and

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Essay

What simple fact could help explain the rapid growth,holistic use,and impressive results of Six Sigma at Cigna?


Definitions:

Service Company

A business that provides intangible products or services to customers, rather than physical goods.

Manufacturing Company

A company that uses raw materials, components, and parts to produce finished goods through the use of labor, machines, and equipment.

Unit Contribution Margin

The measured profit that each unit sold contributes toward fixed costs and profit, calculated by subtracting variable costs from the sales price per unit.

Operating Income

Earnings before interest and taxes (EBIT), which represents the profit a company earns from its core operations.

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