Point 12 of Deming's 14 Points Emphasizes

question 76

Multiple Choice

Point 12 of Deming's 14 points emphasizes:

• A)encouraging education and self-improvement.
• B)removing barriers that rob people of pride of workmanship.
• C)taking action to accomplish the transformation in organizational culture.
• D)teaching and instituting leadership in an organization.

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Definitions:

Short-term Memory

A capacity for holding a small amount of information in an active, readily available state for a short period.

Working Memory

A cognitive system responsible for temporarily holding information available for processing, essential for reasoning and guidance of decision-making and behavior.

Recognition

The cognitive process of identifying and acknowledging something as having been previously seen, heard, known, or experienced.

Recall

The act of retrieving information or events from the past in the absence of an explicit cue.