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With Respect to the Six Competencies Summarized by the Human

question 23

Multiple Choice

With respect to the six competencies summarized by the human development and leadership division of the American society for quality,which of the following competencies in a leader involves creating shared meaning and providing direction towards a vision,mission,goal or end-result?


Definitions:

Feedback

Information provided as a response to an action, process, or behavior, intended to guide future improvements or decisions.

Control System

Procedures and tools designed to monitor performance, compare it with goals, and take corrective action as necessary to ensure the achievement of strategic objectives.

Customer Needs

The recognized necessities or desires that consumers look to fulfill through purchasing products or services.

Six Sigma

A set of techniques and tools for process improvement, aiming at reducing defects and variability in manufacturing and business processes.

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