_____ Is the First Category in the Baldrige Framework,signifying Its

question 31

Multiple Choice

_____ is the first category in the Baldrige framework,signifying its importance in driving quality and performance excellence throughout an organization.

• A)Operations focus
• B)Knowledge management
• C)Analysis
• D)Leadership

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Definitions:

Performance Management System

A systematic approach an organization uses to improve and promote the effectiveness of its employees through setting objectives, assessments, and feedback.

Employee Development

Programs and activities provided by an organization to enhance the skills, knowledge, and competencies of its employees, aiming for both personal and professional growth.

Interpersonal Skills

The abilities used to effectively communicate, interact, and work with individuals and groups.