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With respect to American Express's change process,which of the following steps answer the question "What have we learned and how can we leverage it?"
Lack Of Care
A failure to act with the attention or caution that a reasonable or prudent person would under similar circumstances, often leading to negligence claims.
Corporate Officers
Senior executives or top managers within a corporation who are given authority by the board of directors to manage the day-to-day operations and make significant business decisions.
Directors
Members of a company's board responsible for making major policy and financial decisions, acting collectively in the best interests of the company and its shareholders.
Shareholders
Individuals or entities that own one or more shares of stock in a corporation, giving them ownership interests.
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