On Problem-Solving and Decision-Making Tasks, Which Is More Productive

question 55

Multiple Choice

On problem-solving and decision-making tasks, which is more productive?

• A) Individuals
• B) Groups
• C) Both are the same

---

Definitions:

Formal Communication

The structured flow of information through the officially recognized channels within an organization.

Grapevine Communication

Informal channels of communication within an organization, often based on rumors or gossip.

Active Listening

A communication technique that involves fully concentrating, understanding, responding, and remembering what is being said.

Sales Staff

Employees or personnel dedicated to selling and promoting products or services of a business.