One of the Most Difficult and Important Aspects of Conflict

question 61

Multiple Choice

One of the most difficult and important aspects of conflict resolution is

• A) Explaining what you want
• B) Listening to what the other person wants
• C) Accurately defining the conflict
• D) Accurate perspective-taking

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Definitions:

Social Comparison Theory

A theory suggesting that individuals determine their own social and personal worth based on how they stack up against others.

Our Performance

refers to the execution or accomplishment of work, actions, or tasks by a person or a group, typically evaluated in the context of specific goals or standards.

Group Think Effect

The group think effect is a psychological phenomenon where the desire for group consensus and harmony overrides individuals' ability to critically evaluate alternative viewpoints.

Illusion Of Disagreement

A perception that a disagreement exists when, in fact, parties involved share more common ground than perceived differences.