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What Is the Difference Between a Conflict Positive Group and a Conflict

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What is the difference between a conflict positive group and a conflict negative one?


Definitions:

Directly Interact

Refers to a method of communication or interaction without any intermediaries, allowing for immediate and direct response.

Customer-Facing

Customer-Facing refers to functions, activities, or interactions that directly involve or impact the customer, typically aimed at improving service, support, and satisfaction.

CRM Application

Customer Relationship Management application, software that helps businesses manage interactions and relationships with customers, improve engagement, and streamline processes.

Near Field Communications

A set of communication protocols that enable two electronic devices, one of which is often a portable device such as a smartphone, to establish communication by bringing them within a few centimeters of each other.

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