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Explain what is important in defining a conflict.
Worker Control
The degree to which employees have the power to influence their work environment, tasks, and conditions.
Preventive Stress Management
Strategies and techniques employed to reduce, manage, or avoid stress before it becomes problematic.
Job Decision Latitude
The degree of control workers have over how they perform their tasks, including their ability to make decisions and use creativity.
Relaxation Training
A method of reducing stress and anxiety by teaching individuals techniques to relax their mind and body.
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