The First Step in Making Total Quality Management Work Is

question 11

True/False

The first step in making total quality management work is to form a team.

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Definitions:

Social Listening

A process of monitoring digital conversations to understand what customers are saying about a brand or industry online.

Sentiment Analysis

The process of computationally identifying and categorizing opinions expressed in text to understand the emotional tone they convey.

Data Mining

The process of analyzing large datasets to identify patterns, correlations, and insights to inform decision-making.

Social Media Monitoring

The practice of tracking social media platforms to gather insights, observe trends, and manage online reputation or customer feedback.