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As the Value of the Gini Coefficient Approaches One

question 82

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As the value of the Gini coefficient approaches one,


Definitions:

Word-of-mouth Communications

A form of unpaid promotion where satisfied customers recommend products or services to others in their social or professional circles.

Service Quality Dimension

Aspects or elements that determine the perceived quality of a service, including reliability, responsiveness, assurance, empathy, and tangibles.

Reliability

Reliability refers to the degree to which an assessment tool or measurement method yields consistent and repeatable results across different occasions and conditions.

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