LaPizza Is a Restaurant That Recently Implemented a New System

question 52

Multiple Choice

LaPizza is a restaurant that recently implemented a new system to identify and gather information about its regular customers.It rewards these customers by giving them gift coupons and cash prizes.This practice is an example of _____.

• A) organizational optimization
• B) profit maximization
• C) total quality management
• D) customer relationship management

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Definitions:

Labour Forecasting

The process of estimating the future demand for and supply of labor, helping organizations plan their workforce requirements.

Establishing Costs

Establishing Costs involves determining the expenses associated with the production, operation, or provision of a service.