Why Is It Important to Maintain Service Quality in Service

question 13

Essay

Why is it important to maintain service quality in service industries? Explain the four areas that service distribution should focus on to maintain the quality of service.

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Definitions:

Team Members

Individuals who are part of a group collaborating towards a common goal, each contributing their skills and efforts to achieve collective success.

Functional Departmentalization

The organizing of a business into departments based on functions, such as sales, marketing, and production.

Goods and Services

The wide range of tangible products and intangible activities that fulfill the needs or wants of consumers.

Corporate Cultures

Corporate cultures refer to the shared values, beliefs, and practices that characterize an organization, influencing its work environment and how employees interact.