Which of the Following Statements Is True of Customer Integration

question 49

Multiple Choice

Which of the following statements is true of customer integration for companies oriented toward demand-supply integration?

• A) It is a competency that enables firms to offer value-added offerings to those customers who represent the greatest value to the firm or supply chain.
• B) It requires firms to link seamlessly to outsiders that provide goods and services to them so that they can provide high-quality customer experiences.
• C) It is a process in which companies will collaborate on projects so that the customer gains the maximum amount of total value possible from the supply chain.
• D) It requires information hardware and software systems that can exchange information when needed between customers and suppliers.

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Definitions:

Optimal Consumption

The mix of goods and services that maximizes consumer utility or satisfaction given their budget constraints.

Indifference Curve

A graph showing different combinations of two goods among which a consumer is indifferent.

Increase in Income

A situation where an individual or entity experiences a rise in their earnings or revenue over a period.

Video Games

Electronic games involving interaction with a user interface to generate visual feedback on a video device.