A Difference Between People-Processing Services and Possession-Processing Services Is That

question 101

Multiple Choice

A difference between people-processing services and possession-processing services is that possession-processing services

• A) use technology directed at a customer's assets.
• B) focus more on customers and not on their physical possessions.
• C) do not require customers to enter the service factory.
• D) focus more on training employees on employee-customer interactions.

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Definitions:

Intersexed

A term referring to individuals born with physical sex characteristics that do not fit typical definitions of male or female.

Commodified

The process by which products or services are turned into commodities available for purchase in the market, affecting cultural artifacts and human labor.

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An annual event in which the National Football League (NFL) teams select eligible college football players to add to their rosters, serving as a primary source for teams to replenish their rosters.

Labour Force

The total number of people available for work, including both the employed and the unemployed.