After Being Influenced by Frequent Advertisements,Jeremy Buys a New Cell

question 21

Multiple Choice

After being influenced by frequent advertisements,Jeremy buys a new cell phone.However,he discovers that the new cell phone does not offer the features he expected.This scenario illustrates that _____ of the purchase is less than Jeremy's expectations.

• A) the perceived value
• B) the actual value
• C) utilitarian value
• D) hedonic value

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Definitions:

Observable Behavior

is any action or conduct of an individual that can be seen or measured, often used in the study of psychology and organizational behavior.

Inner States

Psychological conditions or feelings that exist within an individual, influencing their behavior and perceptions.

James McGregor Burns

A political scientist known for his work on leadership and specifically for introducing the concept of transformational leadership.

Transformational Leaders

Leaders who inspire and motivate followers to achieve extraordinary outcomes by transforming their attitudes, beliefs, and values.