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Which of the following are components of a firm's service offering and customer-linking processes that affect customer satisfaction?
Health Care System
An organized plan of health services designed to meet the health needs of target populations through various resources, institutions, and professionals.
Latent Functions
Unintended and often unrecognized consequences of social processes or structures.
Affordable Health Care
Health care services that are reasonably priced, allowing access for a wide range of people without financial strain.
Charter Schools
Publicly funded independent schools established by teachers, parents, or community groups under the terms of a charter with a local or national authority.
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