Among Technology Adopters, These Customers Have Access to Organizational Resources

question 54

Multiple Choice

Among technology adopters, these customers have access to organizational resources and can assume an influential role in giving an innovation a boost during the early stages of market development. However, these customers frequently demand modifications to the product that are difficult for the innovator to provide. This describes:

• A)technology enthusiasts.
• B)visionaries.
• C)skeptics.
• D)pragmatists.
• E)product champions.

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Definitions:

Service Delivery Application

Software or systems designed to facilitate and improve the delivery of services to customers or end-users.

Databases

Organized collections of data or information that can be easily accessed, managed, and updated.

Self-Service Systems

Digital or online platforms that allow individuals to perform tasks or services independently, often used in HR for benefits administration and employee inquiries.

Web-Based HR

Human resources activities and functions that are facilitated through the use of internet technologies, allowing for more efficient and accessible HR services.