Which of the Following Are Goals of Customer Relationship Management

question 42

Multiple Choice

Which of the following are goals of customer relationship management (CRM) ?

• A)A continuing dialogue with customers.
• B)Personalized treatment of the most valuable customers.
• C)Achieving customer retention.
• D)All of the answer choices.

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Definitions:

Ileocecal Sphincter

A valve situated at the junction of the ileum (last part of the small intestine) and the cecum (first part of the large intestine) that controls the flow of digested material.

Lower Esophageal Sphincter

A muscular ring that controls the flow between the esophagus and stomach, preventing reflux.

Anal Sphincter

A muscle that surrounds the anus and controls the release of feces from the digestive tract.

Lesser Omentum

A double layer of peritoneum that extends from the liver to the lesser curvature of the stomach and the beginning of the duodenum.