Which of the Following Is NOT One of the Steps

question 40

Multiple Choice

Which of the following is NOT one of the steps in Benjamin Franklin's problem-solving model?

• A)​Establish a relationship
• B)​Identify the problem
• C)​Generate alternatives
• D)Decide what action to take

---

Definitions:

Ethnic Group

A community of people who share cultural traditions, language, or heritage, often distinguishing them from other groups.

Workforce Diversity

This refers to the inclusion of individuals with a broad range of characteristics, such as race, gender, ethnicity, age, sexual orientation, and physical abilities, within a workplace.

Work-Related Behavior

Actions or conduct of employees that pertain to their job duties and responsibilities, including how they perform tasks and interact with colleagues.

Competencies

The combination of skills, knowledge, and abilities that are required to perform a specific job or task effectively.