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The Skills of the Basic Listening Sequence (BLS) Must Be

question 37

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The skills of the Basic Listening Sequence (BLS) must be used in a specified sequence in order to be useful to the interviewer and make sense of the client conversation.​


Definitions:

Relevant Information

Data that can influence a decision-making process because it is pertinent and has a bearing on the situation.

Actual Results

The real outcomes achieved by an organization, which can be measured and compared against its goals or forecasts.

Planned Activities

Predefined actions or strategies set by an organization in pursuit of its objectives.

Accounting Period

A specific and standard duration of time (such as a month, quarter, or year) during which accounting records are kept and financial statements are prepared.

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