In Order to Reflect Feeling, the Interviewer Must First Identify

question 31

Multiple Choice

In order to reflect feeling, the interviewer must first identify the presenting emotion. Which of the following is NOT a method to identify feelings?

• A)​Match one of the primary emotions to client behavior.
• B)​With a closed question, ask the client to supply the missing feeling word.
• C)​Ask an open question: "How do you feel about that?"
• D)Name the feeling expressed implicitly by client behaviors.

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Definitions:

Planning Process

The series of steps taken by individuals or organizations to identify objectives and determine the strategies by which those objectives can be achieved.

Organization Levels

The hierarchical layering of an organization into different levels, typically including top management, middle management, and operational employees.

Filter Down

The process by which policies, decisions, or information move from higher levels of an organization to lower levels.

Technological Uncertainty

The state of ambiguity or unpredictability regarding technological development, adoption, and its impacts on markets and operations.