Instructions Classify Each of the Following Counseling Leads as a a Paraphrase

question 40

Short Answer

Instructions
Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling.
Client: If it were just my arthritis, I think I could deal with it, but I didn't expect to have muscle spasms and leg cramps so bad I can't walk as well. I feel totally useless.
-____ "I hear you saying you are very discouraged and hurting right now. Am I hearing you correctly?"​
A)for paraphrase
B)for encourage
C)for reflection of feeling

• A)for paraphrase
• B)for encourage
• C)for reflection of feeling

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Definitions:

Affective Events Theory

A psychological model that proposes that workplace events trigger emotional responses, which can influence behaviors and attitudes at work.

Interactional Fairness

The perception that the communication methods used during the process of decision making are respectful, transparent, and informative.

Distributive Unfairness

Perceived inequality in the distribution of resources or rewards.

Procedural Fairness

The perception that the processes used to make decisions and resolve disputes are fair.