Discrepancies May Be Observed Between:​

question 62

Multiple Choice

Discrepancies may be observed between:​

• A)​a client and a situation.
• B)​verbal statements.
• C)​what one says and what one does.
• D)all of the above.

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Definitions:

Active Listening

A technique of listening that involves paying full attention to the speaker, understanding their message, responding appropriately, and remembering the discussion, indicating respect and empathy.

Listening Level

The degree of attention and understanding demonstrated when receiving and processing information auditorily.

Listening

The active process of receiving, interpreting, and responding to verbal and non-verbal messages.

Visual Aids

Tools such as charts, diagrams, videos, and models used to enhance understanding or retention of information.