It Is Important to Note When Clients Present Observable Discrepancies

question 68

Multiple Choice

It is important to note when clients present observable discrepancies. A client may speak pleasantly about a friend while simultaneously clenching his or her fist. These discrepancies are known as ____.

• A)​discrepancy and conflict between people
• B)​discrepancy in verbal statement
• C)​discrepancy between statement and nonverbal behavior
• D)none of the above

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Definitions:

Contribution Margin Ratio

The percentage of each sales dollar that contributes toward covering fixed costs and generating profit.

Fixed Monthly Expenses

Recurring expenses that do not change in amount from month to month, such as rent, salaries, and insurance premiums.

Net Operating Income

Income from operations after deducting operating expenses but before interest and taxes.

Variable Cost Per Unit

The cost that changes in proportion to the level of output or activity, calculated on a per-unit basis.