Which of the Following Is TRUE?​

question 64

Multiple Choice

Which of the following is TRUE?​

• A)​How you say something is less important than what you say, particularly if you say it clearly.
• B)​There is less need to say things clearly if you say them well.
• C)​How something is said always is more important than what is actually said.
• D)How something is said can sometimes override the actual words used by you and the client.

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Definitions:

Standards of Excellence

Benchmarks or criteria set to measure the quality and performance of products, services, or organizational behaviors.

Compelling Purpose

A strong, inspiring goal or mission that drives individuals and organizations to achieve high levels of commitment and performance.

Teamwork

Collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

Lateral Decision Making

A collaborative approach to decision-making that involves peers at the same hierarchical level, promoting inclusivity and collective intelligence.