Vocal Qualities Mean:​

question 38

Multiple Choice

Vocal qualities mean:​

• A)​tracking the client's story without interruption.
• B)​noting what clients discuss and what they avoid.
• C)​moderating your tone and speech rate to the client and the situation.
• D)facing the client when you are speaking with them.

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Definitions:

Service Sector

The segment of the economy that provides intangible goods such as healthcare, entertainment, and professional services, as opposed to manufacturing or agriculture.

Higher Productivity

An increase in the efficiency of production, characterized by a greater output of goods and services for the same amount of input.

Economy

The system of production, distribution, and consumption of goods and services in a particular geographic region or country.

Business Cycle Dating Committee

A group of economists that determines the dates of the beginning and end of recessions, marking the business cycle's phases.