A Nurse Manager Finds an Unsigned Note Reporting That Patient

question 1

Multiple Choice

A nurse manager finds an unsigned note reporting that patient care standards are not consistently being followed. Within the organizational structure, what is the best action for the manager?

• A) Schedule a staff meeting to ask staff who left the note.
• B) Send an email reminder that all staff need to review the policy and procedure book.
• C) Wait for a staff member to come forward who is willing to be identified.
• D) Form a small group to explore why staff are not comfortable reporting errors.

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