Which of the Following Statements About Zappos Is Most Accurate

question 194

Multiple Choice

Which of the following statements about Zappos is most accurate?

• A) Zappos limits its inventory to a selection of high-end fashion footwear.
• B) Zappos makes recommendations for purchases based on past ones and even the device being used to shop.
• C) Zappos can guarantee overnight shipping to all its customers because they know ahead of time what they will be charged for express service.
• D) Zappos is so successful because it has chosen a single mission to "sell shoes and only shoes."
• E) Zappos offers a 30/60/90 return policy whereby refunds are based on how long you have had the shoes.

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Definitions:

Common Shares

Equity securities that represent ownership in a corporation, giving shareholders voting rights and a share in the company's profits via dividends.

Dividend Yield

Dividend yield is a financial ratio that indicates how much a company pays out in dividends each year relative to its stock price.

Earnings per Share

A key financial metric that indicates the portion of a company's profit allocated to each outstanding share of common stock.

Cash Dividend

A payment made by a company out of its profits to shareholders, usually in cash.