Which of the Following Statements About Zappos Is Most Accurate

question 194

Multiple Choice

Which of the following statements about Zappos is most accurate?

• A) Zappos limits its inventory to a selection of high-end fashion footwear.
• B) Zappos makes recommendations for purchases based on past ones and even the device being used to shop.
• C) Zappos can guarantee overnight shipping to all its customers because they know ahead of time what they will be charged for express service.
• D) Zappos is so successful because it has chosen a single mission to "sell shoes and only shoes."
• E) Zappos offers a 30/60/90 return policy whereby refunds are based on how long you have had the shoes.