Practices Such as Misredeeming Coupons, Making Fraudulent Returns of Merchandise

question 101

Multiple Choice

Practices such as misredeeming coupons, making fraudulent returns of merchandise, filing warranty claims after the claim period are

• A) acceptable provided the merchant providing the service has not violated the Consumer Bill of Rights.
• B) acceptable provided the salesperson doesn't mind.
• C) occasionally permitted when two different firms are competing for a customer's business and both are using equally less than ethical practices.
• D) not acceptable because consumers have an obligation to act ethically and responsibly.
• E) not acceptable unless the participants are nonprofit organizations or charities.

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Definitions:

Conflict Theory

A theoretical framework in sociology that views society as an arena of inequalities that breed conflict and change.

Structural Functionalism

A sociological theory that views society as a complex system whose parts work together to promote solidarity and stability, emphasizing the interdependence of social institutions.

Symbolic Interactionism

A sociological perspective that focuses on how people use symbols and meanings to communicate and create social life.

Cultural Leveling

A process in which cultures that were once distinct become increasingly similar to one another through globalization and international communication.