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Figure 2-2
-In Figure 2-2 above, B represents the "what" element of visionary organization. This is referred to as the organizational
Information Search
The phase in the consumer decision-making process where individuals seek out information about products or services to make an informed decision.
Evaluative Criteria
Standards or benchmarks that consumers use to judge the features, attributes, or benefits of a product or service, influencing their purchasing decisions.
Determinant Attributes
Features that are most important to consumers and influence their decision-making process when choosing between similar products or services.
Fuel Efficiency
A measure of how effectively a vehicle utilizes fuel, often expressed in miles per gallon (mpg) or liters per 100 kilometers (l/100km).
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