In Terms of the Online Customer Experience, Context Refers to

question 232

Multiple Choice

In terms of the online customer experience, context refers to

• A) the ability of a website to modify itself to, or be modified by, each individual user.
• B) a website's aesthetic appeal and functional look and feel, reflected in site layout and visual design.
• C) the website's ability to conduct sales transactions for products and services.
• D) a patented feature that allows users to order products with a single mouse click.
• E) the dialog that occurs between the website and its users.

---

Definitions:

Leadership Skills

The abilities and traits that enable an individual to inspire, influence, and guide groups or individuals.

Unique Opinions

Personal views or beliefs that distinguish one individual from another.

Talk Assertively

Communicating one's needs and opinions in a clear, direct, and respectful manner.

Group Conversation

A form of communication involving a discussion among three or more individuals on a particular topic or issue.